Old Catton Medical Practice Feedback

Download (PDF 493.4 KB)

Summary of report content

In May 2026 Healthwatch Norfolk visited Old Catton Medical Practice to speak with patients about their experience with health and social care services.  They spoke to 10 people.

The report looks at:

  • The services offered by the surgery
  • Observations by Healthwatch staff about the building and facilities, including car parking
  • Feedback from patients about their care

Would you like to look at:

General details

Local Healthwatch
Healthwatch Norfolk
Publication date
Key themes
Access to services
Accessibility and reasonable adjustments
Booking appointments
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Follow-on treatment and continuity of care
Parking and transport
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
10
Did you find this attached report useful?
0
No votes have been submitted yet.