November Intelligence Report

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Summary of report content

The report also provides details of the types of services and the nature of the concerns and compliments that members of the public reported to Healthwatch during the month of November.

The services highlighted from the intelligence are as follows:

  • GP Surgeries
  • Hospital
  • Local Authority
  • Other Services

 

The report also summarises some of the themes/trends that the public have raised with Healthwatch that have begun to emerge since January 2020. 

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General details

Local Healthwatch
Healthwatch Kingston Upon Hull
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Public opinion
Key themes
Administration (records, letters, results)
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Medication, prescriptions and dispensing
Other
Caring, kindness, respect and dignity
Quality of treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
0
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