November 2023 monthly report
Download (PDF 134.06 KB)Summary of report content
This is a monthly summary report by Healthwatch Northumberland.
There were 276 contacts with people during this month. A total 78 gave further feedback.
Top issues:
GP services: Difficulty getting an appointment was again the top concern raised this month, although approximately a fifth of the feedback we received praised the qualty of care from GP practices.
Dentists: Difficulty getting an appointment featured strongly again this month.
Hospitals (outpatients’ appointments): Long waiting times and the distance needing to travel to get to appointments were raised. There was also a fair proportion of positive comments around the quality of care received.
There are no recommendations in this report.
There are no follow up actions in this report.