Not the person I used to be: City and Hackney Long Covid deep dive report

Healthwatch Hackney and Healthwatch City of London undertook this research and published this report to highlight the impact of Long COVID on individuals’ mental and physical health, and to identify barriers faced by individuals in seeking support for Long COVID. In particular, the work was done to help address the underrepresentation of marginalised communities accessing the City & Hackney Rehabilitation (CoRe) service.

The research consisted of an online survey and focus groups. The survey received 282 responses, whilst focus groups engaged 22 participants.

The findings from the report indicate that whilst most respondents sought help from their GPs, there were challenges in the referral process and accessing appropriate care. However, GPs were generally praised for their support and proactive approach to treating Long COVID. Peer support and clear communication were also identified as important factors in improving the overall experience for individuals with Long COVID.

The report contains recommendations in five different areas.

1. Improved awareness and education.
2. Enhanced referral process and care coordination
3. Support for self-management.
4. Collaboration and partnerships.
5. Inclusive support services.