Northgate Community Diagnostics Centre Feedback

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Summary of report content

In October 2025, Healthwatch Norfolk visited Northgate Community Diagnostics Centre to speak with patients about their experience with health and social care services.  They spoke to 13 people.

The report looks at:

  • The building and facilities, including car parking
  • Patients' experience of using the service

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General details

Local Healthwatch
Healthwatch Norfolk
Publication date
Key themes
Access to services
Accessibility and reasonable adjustments
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Consent, choice, user involvement and being listened to
Parking and transport
Waiting times- punctuality and queuing on arrival

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Diagnostic centre/hub

Details of people who shared their views

Number of people who shared their views
13
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0
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