Newtown Surgery Feedback

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Summary of report content

Healthwatch Norfolk undertook an engagement event at Newtown Surgery in August 2025.  They spoke to 12 people.

The report looks at:

  • The waiting room facilities and car parking
  • The quality of care
  • Booking appointments
  • Continuity of care

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General details

Local Healthwatch
Healthwatch Norfolk
Publication date
Key themes
Booking appointments
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Consent, choice, user involvement and being listened to
Follow-on treatment and continuity of care
Parking and transport

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
12
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