Monthly Report November 2023

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Summary of report content

Healthwatch Lincolnshire report on key themes in the patient feedback they received in August and September 2023.  In this period, they heard from 143 people.

Key themes included:

  • Access to NHS dentistry
  • Booking appointments for Covid and flu booster vaccinations
  • Accessibility of services
  • Access to mental services
  • Waiting times and communication
  • Positive stories

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General details

Local Healthwatch
Healthwatch Lincolnshire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Accessibility and reasonable adjustments
Booking appointments
Communication with patients; treatment explanation; verbal advice
Prevention of diseases, including vaccination, screening and public hygiene
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Community Mental Health Team (CMHT) and specialist MH services
Dentist
General Practice (GP)
Hospital services- not stated
Vaccination clinics, including Covid 19 vaccine

Details of people who shared their views

Number of people who shared their views
143
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