Monthly report: June 2023

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Summary of report content

Healthwatch Northumberland report on their activities in June 2023. During that period:

  • They heard from 107 people about their experiences of health and social care
  • Top issues were difficulty getting appointments with a GP, and poor communication, both with the public and between services
  • They reviewed their Here and Hear session venues to see how they can help them hear from different communities

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General details

Local Healthwatch
Healthwatch Northumberland
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Referrals

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Ambulances and paramedics
Care home
Community Mental Health Team (CMHT) and specialist MH services
Dentist
Diabetes care
General Practice (GP)
Hospital services- not stated
Optometry services/opticians
Pharmacy
Physiotherapy
Urgent primary care, including Urgent Treatment Centres, walk-in care, out of hours GP services, minor injury and treatment centres

Details of people who shared their views

Number of people who shared their views
107
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