Monthly intelligence report: March 2017
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This report produced by Healthwatch Lincolnshire contains patient, carer and service user experiences of their health and care services for the period 1 - 31 March 2017.
A total number of 311 experiences were received by Healthwatch Lincolnshire in March. 138 have been posted directly to our feedback centre with the remainder of the experiences contained in this report.
Healthwatch Lincolnshire is concerned about: The number of patients that have contacted us with regards to problems with hospital pharmacy (dispensing of medications) at point of discharge or as part of ongoing treatment requirements via clinics; Concerns raised by several patients with regards to inconsistencies between doctors and consultants (due to use of locums and agency staff), patients feel this is leading them to be confused about treatment and medication and on more than one occasion it was reported that poor diagnosis was an issue due to change in medical staff dealing with them; the amount of waiting times in clinics, with one patient sharing an experience of a 7 hour wait.