Monthly Feedback Report May 2024

Download (PDF 232.23 KB)

Summary of report content

Healthwatch Greenwich heard from 173 people through public events, stakeholder meetings, and outreach activities in May. This report details the key themes explored from:

  1. Their workshop series conducted in partnership with the Royal Borough of Greenwich Public Health and Well-being which aimed to develop community-led approaches to improve mental well-being support. 
  2. Residents feedback on health and social care services, including their experience with accessing services,  provider communication and support, and examples of residents receiving effective signposting and referrals. 

 

 

 

Would you like to look at:

General details

Local Healthwatch
Healthwatch Greenwich
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Complaints
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Follow-on treatment and continuity of care
Health inequality
Quality of treatment
Waiting for appointments or treatment; waiting lists for treatment
Waiting times- punctuality and queuing on arrival

Methodology and approach

Was the work undertaken in partnership with another organisation?
Yes
Name(s) of the partner organisation(s)
Royal Borough of Greenwich Public Health
Primary research method used
Engagement event
Focus group
General feedback
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
173
Age group
Not recorded
Gender
Not recorded
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not recorded
Ethnicity
Not recorded
Sexual orientation
Not recorded
Marital and civil partnership status
Not recorded
Religion or belief
Not recorded
Pregnancy/maternity
Not recorded
Types of disabilities
Not recorded
Types of long term conditions
Not recorded
Does this report feature carers?
Not known
Did you find this attached report useful?
0
No votes have been submitted yet.