Monthly feedback report - March 2023

Download (PDF 299.3 KB)

Summary of report content

Healthwatch Greenwich report on key themes in the feedback they received in March 2023.  During this period, they heard from 248 people.

Topics covered include:

  • Preventative care
  • GP practice mergers
  • GP appointments, including use of E-consult
  • Men’s health checks for prostate cancer
  • Emergency Department waiting times and experiences
  • Other hospital services, including pharmacy and phlebotomy
  • Shortage of HRT at pharmacies
  • MSK assessments
  • Care homes
  • Access to NHS dentistry

Would you like to look at:

General details

Local Healthwatch
Healthwatch Greenwich
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Accessibility and reasonable adjustments
Administration (records, letters, results)
Booking appointments
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Health inequality
Medication, prescriptions and dispensing
Referrals
Service organisation, delivery, change and closure
Triage and admissions
Waiting times- punctuality and queuing on arrival

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Dentist
Ear, nose and throat, audiology and maxillofacial services
Emergency department (inc A&E)
General outpatients and hospital-based consultants
General Practice (GP)
Hospital services- not stated
Orthopaedics and fracture clinic
Pharmacy
Phlebotomy/blood tests
Screening services and testing

Details of people who shared their views

Number of people who shared their views
248
Did you find this attached report useful?
0
No votes have been submitted yet.