Monthly Feedback Report: July 2025

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Summary of report content

Healthwatch Greenwich report on key themes in their feedback and activities during July 2025. During this period they heard from 120 people about their experience of health and care services in Greenwich. 

During this period they:

  • Heard quotes on GP and hospital services from Greenwich residents.
  • Heard from a resident about their experience getting dental care for their child
  • Heard from a resident about good quality care received from community hospital
  • Heard from members of the Nepalese Gurkha community and their experiences of local health and care services.
  • Heard from families with SEND experiences of health and care services.

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General details

Local Healthwatch
Healthwatch Greenwich
Publication date
Key themes
Access to services
Accessibility and reasonable adjustments
Administration (records, letters, results)
Booking appointments
Caring, kindness, respect and dignity
Complaints
Health inequality
Quality of treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
General feedback
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Diabetes care
General outpatients and hospital-based consultants
General Practice (GP)
Inpatient care/General inpatients
Screening services and testing
Services for people with a learning disability
Services for people with Autism/on the Autism spectrum

Details of people who shared their views

Number of people who shared their views
120
Types of disabilities
Yes
Types of long term conditions
Yes
Does this report feature carers?
Yes
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