Monthly feedback report - July 2023

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Summary of report content

Healthwatch Greenwich report on key themes in their feedback received in July 2023.  During this period, they heard from 266 people. Key themes included:

  • Registering with a GP
  • Booking GP appointments
  • The quality of domiciliary care
  • Maternity care
  • Outpatients appointments, including parking

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General details

Local Healthwatch
Healthwatch Greenwich
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Booking appointments
Caring, kindness, respect and dignity
Consent, choice, user involvement and being listened to
Parking and transport
Quality of treatment
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced/Unannounced

Details of health and care services included in the report

Details of health and care services included in the report
Equipment services (including wheelchairs, incontinence, home adaptations)
General outpatients and hospital-based consultants
General Practice (GP)
Maternity care

Details of people who shared their views

Number of people who shared their views
266
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