Monica Court Action Plan

Download (PDF 203.3 KB)

Summary of report content

This action plan is in reference to the following report:

https://www.healthwatch.co.uk/sites/healthwatch.co.uk/files/reports-library/20200102_Salford_E%26V_Monica%20Court.pdf.

Healthwatch Salford conducted an Enter and View visit to Monica Court, an extra help housing facility. 

This action plan logs the comments made during the visit, and the actions made as a response. 

Would you like to look at:

General details

Local Healthwatch
Healthwatch Salford
Publication date
Type of report
Report
Key themes
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Building, Decor and Facilities, including health and safety
Lifestyle and wellbeing; wider determinants of health
Written information, guidance and publicity
Caring, kindness, respect and dignity
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Assisted living/Extra Care housing services/Supported housing

Details of people who shared their views

Number of people who shared their views
0
Did you find this attached report useful?
0
No votes have been submitted yet.