Middlesbrough Specialist Drug and Alcohol Services Review

Download (PDF 524.15 KB)

Summary of report content

As part of Middlesbrough Councils review activity of the Specialist Drug and Alcohol prescribing services, they approached Healthwatch Middlesbrough to carry out service user engagement to inform this process.  They heard from 98 people via a survey.

Two in five didn't know who co-ordinates their care.  As a result, they don’t reach out for as much support as they need as they don’t know who to contact.

Many respondents told Healthwatch that to ensure they stay focused and on track towards their sobriety, they need activities to fill their day and keep them busy in order to distract them from their cravings.

Some of the clients identified that mental health support was also needed alongside the support they receive for their addictions that is not always easy to access whilst undergoing treatment. This meant that their symptoms were being addressed but not necessarily the cause and felt like a ‘revolving door’. Improving access to dual diagnosis services for clients with combined mental health and addiction problems has been raised as an issue with service providers in the past and this still appears to be a problem area.

Respondents felt that during times they are under the influence of drug and/or alcohol they hit rock bottom and identified a small window of opportunity to realise they need help when this moment occurs.

Some have witnessed other clients abusing the heroine substitute injection currently offered. They said that those who are offered this don’t always use it in the manner it should be and have it to ‘top up’ if they can’t ‘score’ elsewhere.

The report contains five recommendations and a response from the council.

Would you like to look at:

General details

Local Healthwatch
Healthwatch Middlesbrough
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Follow-on treatment and continuity of care
Integration of services and communication between professionals
Lifestyle and wellbeing; wider determinants of health
Other
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Services for people with drug, alcohol and other addictions

Details of people who shared their views

Number of people who shared their views
98
Seldom heard groups
People with or recovering from addictions
Did you find this attached report useful?
0
No votes have been submitted yet.