Merton LGBT workshop report

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Summary of report content

Healthwatch Merton organised an engagement event for the lesbian, gay, bi-sexual and transgender (LGBT) community. As a seldom heard part of Merton’s communities; it was felt that a one off event to establish links and hear issues about experiences of using health and social care services would be valuable to Healthwatch Merton.

The aim of the event was to capture some of the experiences of participants with the purpose of sharing the findings with the Merton Council, Merton CCG and any NHS Trusts mentioned in the workshop.

The group identified and agreed a series of improvements they felt would make a big difference in patient/service user experience locally. (1) Improve NHS Services for HIV positive people with physical health problems. The mainstreaming of HIV services was seen to have led to HIV+ people seeing a reduction in the quality of their care and treatment. (2) LGBT Awareness Training for staff in health and social care. (3) Better policies around next of kin questions in both health and social care. (4) An improved support offer for LGBT young people in Merton and how we support them.

The report contains 5 recommendations in relation to support, provision, training and promotion.

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General details

Local Healthwatch
Healthwatch Merton
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Other
Sexual health
Name of service provider
Merton Council, Merton CCG

Details of people who shared their views

Number of people who shared their views
12
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
No
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