Mental health support for people with long term physical health conditions

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Summary of report content

Healthwatch Bristol undertook research on mental health having received feedback that this was a local priority. They worked with the Independent Mental Health Network to arrange a focus group of individuals with experience of long term conditions and mental health.  They used the findings to create a survey to which 86 people living in Bristol during March 2024 responded.

The research explored how people feel their mental health is impacted by their long term condition, interactions they’ve had with physical and mental health services, and barriers to mental health support they’ve encountered. 

Most participants said that their physical health affects their mental health to some extent. Nearly half of the participants had some mental health support as a result. Participants spoke positively about support which allowed talking and self-expression, peer support groups, and holistic services which supported both physical and mental health.

 Around 80% of participants who did have mental health support found it helpful. For those that didn’t have any mental health support, this was largely due to a lack of knowledge about mental health services and how to access them. Other logistical barriers to accessing and benefiting from mental health support included GP access, the duration of support offered, and fluctuations in physical symptoms. Also, most participants thought that healthcare staff did not consider mental and physical health together and that this lack of integration between services impacted their care.

The report has a number of recommendations on information provision and sharing; asking about mental health, addressing barriers, signposting, access to social prescribing and provision of holistic services.

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General details

Local Healthwatch
Healthwatch Bristol
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Diagnosis
Integration of services and communication between professionals
Service organisation, delivery, change and closure
Staffing - levels and training
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Focus group
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Community Mental Health Team (CMHT) and specialist MH services
Counselling/Psychotherapy/ Improving Access to Psychological Therapies (IAPT)
Eating Disorder Clinics and Services
General Practice (GP)
Mental health crisis service

Details of people who shared their views

Number of people who shared their views
86
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