Mental health project GP perspective

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Summary of report content

As part of Healthwatch Bury (HWB) Mental Health project which examined people’s experiences of accessing and talking to their GP about their mental health, we also asked GPs to complete a short survey regarding their experiences with supporting patients. Following agreement via each GP sector meeting an online survey was sent out to all the GP practices across Bury. Eight GPs responded to the survey.

The feedback highlights the need to improve available mental health information and training. The lack of timely access to secondary care service is seen as a blockage and a frustration for both GP and service users. Increasing the alternative treatment options available would be welcomed.

The recommendations within the report include; Develop a structured package of MH training for GPs and healthcare staff that supports their on-going development. Provide details and information about services available in local communities to all healthcare staff. For commissioners and GP practices to strengthen ties with, help support and promote local mental health groups to service users.

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General details

Local Healthwatch
Healthwatch Bury
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Communication with patients; treatment explanation; verbal advice
Follow-on treatment and continuity of care
Discharge
Written information, guidance and publicity
Prevention of diseases, including vaccination, screening and public hygiene
Caring, kindness, respect and dignity
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Name of service provider
Bury CCG

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
No
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0
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