Menopause matters! Phase 2

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Summary of report content

Healthwatch Rochdale wanted to understand ethnic minority women's experience of the menopause.  They spoke to 135 women via a survey and a focus group.

The majority of participants were not aware that some of the symptoms they were experiencing were due to perimenopause or menopause. They were aware of some of their symptoms but not others and many people also had other health conditions that symptoms were similar to perimenopause and menopause. When asked about treatments available to them, more specifically Hormone Replacement Therapy (HRT), many women felt they did not know enough about it or the alternative treatments available.

People felt there was a lack of culturally appropriate information around perimenopause and menopause. People said they were unaware of the signs and symptoms, and some felt health professionals did not offer them enough advice and information around perimenopause or menopause, and when they did it was not enough to cope with signs and symptoms or pathways of treatment/medication. People also felt that there was a lack of true, up to date and accurate information.

Some felt there was a lack of support available both professionally and locally. The majority of people accessed traditional health services, but some felt they weren’t supported or listened to, and that advice and support given was not personalised and appropriate. Many also felt health professionals were dismissive. A small number accessed local support groups that were based within the community they lived and a very small number of social prescribers, but none had accessed a well woman clinic.

The report contains six recommendations about staff training, having a menopause expert, signing up to the menopause pledge, appropriate information and care pathways.

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General details

Local Healthwatch
Healthwatch Rochdale
Publication date
Key themes
Access to services
Accessibility and reasonable adjustments
Consent, choice, user involvement and being listened to
Health inequality
Lifestyle and wellbeing; wider determinants of health
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Focus group
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
135
Gender
Women
Ethnicity
Arab
Asian / Asian British: Bangladeshi
Asian / Asian British: Indian
Asian / Asian British: Pakistani
Asian / Asian British: Any other Asian / Asian British background
Black / Black British: African
Black / Black British: Caribbean
Black / Black British: Any other Black / Black British background
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