May 2021 Patient Experience Summary

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Summary of report content

During May, Healthwatch Lincolnshire received 88 patient experiences.  This is a summary of the key themes raised by patients, carers and service users during May 2021 about services in Lincolnshire.

11% of all comments were positive

63% of all comments were negative

11% of all comments were neutral

15% of all comments were mixed

 

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General details

Local Healthwatch
Healthwatch Lincolnshire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Caring, kindness, respect and dignity
Waiting times- punctuality and queuing on arrival

Methodology and approach

Primary research method used
General feedback

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
General Practice (GP)
General outpatients and hospital-based consultants
Services for people with a learning disability
Other
Adult social care, including care packages and social workers
Emergency department (inc A&E)

Details of people who shared their views

Number of people who shared their views
88
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