Maternity matters report

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Summary of report content

Healthwatch Halton undertook a project focused on maternity services and the experiences of women from Halton who have given birth in the past 12 -18 months. They wanted to understand the information and support that women were given before, during and after the births of their babies. They spoke to 142 mothers altogether.

  • Half were first time mums
  • 84 births occurred after the start of the Covid-19 pandemic
  • Nearly nine in ten women had downloaded maternity related apps
  • Almost a third felt appointments weren’t at convenient times
  • Nearly half had seen 4 or more midwives during their pregnancy
  • Over three quarters felt health professionals were supportive
  • Seven in ten partners couldn’t attend ante-natal appointments due to Covid restrictions
  • Over a quarter didn’t feel listened to when raising a concern during labour and birth

There were ten recommendations to improve maternity care.

This report now includes a response to the recommendations Healthwatch Halton made, from the NHS Halton CCG. 

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General details

Local Healthwatch
Healthwatch Halton
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Booking appointments
Communication with patients; treatment explanation; verbal advice
Follow-on treatment and continuity of care
Remote appointments and digital services
Lifestyle and wellbeing; wider determinants of health
Written information, guidance and publicity
Service organisation, delivery, change and closure
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Interviews
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Maternity care

Details of people who shared their views

Number of people who shared their views
142
Age group
Not known
Gender
Women
Sexual orientation
Not known
Pregnancy/maternity
Given birth in the last 26 weeks
Does this report feature carers?
Yes
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