Maternity focus report
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Healthwatch Derby produced a survey with the aim to look at Derby's maternity service as a whole and to look at the individual sections of the services (antenatal care, labour care, in-patent maternity ward, post-natal care, breastfeeding support). From 22nd March 2018 to 20th September 2018, 67 responses were collected online and in person at local baby weighing clinics.
The key messages found in this report were: most of the comments were positive, but some people wanted more support around how to care for a baby, better communication, reduced waiting times and better continuity of care.
University Hospitals of Derby and Burton NHS Foundation Trust responded to this report with the following comments: we will look at communication within antenatal services and work within the multidisciplinary team to improve communication within the department, we will continue to monitor the time women are waiting within these areas to identify opportunities for streamlining services in order to reduce unnecessary waiting times, we now request that mobile phones are silenced at night by women and their overnight supporters.