Long Term Plan Shropshire, Telford & Wrekin Report
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Early 2019, NHS England asked all local Healthwatch to give people in their community the opportunity to have their say on how the national plan is delivered locally, so that their views can feed into the development of local NHS plans.
Healthwatch Shropshire, Healthwatch Telford & Wrekin and the Shropshire, Telford & Wrekin STP agreed that we would use a variety of methods to gather people’s views. Healthwatch Shropshire, Healthwatch Telford and Wrekin engaged 583 people through surveys, meetings and focus groups. This feedback was collected as part of the NHS Long Term Plan (LTP) network-wide project.
People chose the following statements as most important: access to the help and treatment I need when I want it; choosing the right treatment is a joint decision between me and the relevant health and care professional; I want to be able to stay in my own home for as long as it is safe to do so; I can talk to my doctor or other health care
professional wherever I am. From the focus groups, people highlighted access and timely intervention was important, and that services consider the challenges people may face regarding travel.
The recommendations from these Healthwatch are to improve how the NHS works so that people can get help more easily and closer to home, to make care better, to help more people stay well, and to invest more money in technology.