Long Term Plan Greater Manchester Learning Disability Report

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Summary of report content

The 10 local Healthwatch in the Greater Manchester area engaged 96 people who gave feedback on learning disability services. This was part of the network-wide NHS Long Term Plan (LTP) project. 

The report found, in terms of early intervention, when disabilities are diagnosed there is a mixed picture depending on the nature of the disability and the time when this would normally become apparent as a child develops. Most of the adults in the survey understandably had no memory of the diagnostic process. With regards to maintaining good health, good communication skills from professional and accessible information are seen as key in ensuring people with learning disabilities engage in preventative services and seek medical advice at the earliest opportunity. A good number of people reported not attending health appointments due to not understanding the letters, not understanding what the appointments were for. Many people in the study were supported by personal support workers and family members. People valued this personal support feeling these people were best able to help them with their communications needs in particular. Parents and carers felt that some technology based support for carers and support workers could help, however a lot of the participants struggled with reading and their experiences with everyday technology such as touch screen check in and digital notice boards made them wary of other technological solutions.

The Greater Manchester Health and Social Care (GMHSC) Partnership responded to this report. 

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General details

Local Healthwatch
Healthwatch Bolton
Healthwatch Bury
Healthwatch Manchester
Healthwatch Oldham
Healthwatch Rochdale
Healthwatch Salford
Healthwatch Stockport
Healthwatch Tameside
Healthwatch Trafford
Healthwatch Wigan
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Administration (records, letters, results)
Triage and admissions
Booking appointments
Communication with patients; treatment explanation; verbal advice
Diagnosis
Remote appointments and digital services
Prevention of diseases, including vaccination, screening and public hygiene
Written information, guidance and publicity
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity
Quality of treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
Yes
Primary research method used
Focus group
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Services for people with a learning disability

Details of people who shared their views

Number of people who shared their views
96
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Not known
Does this report feature carers?
Yes
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