Long Term Plan Greater Manchester Cancer Report

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Summary of report content

The 10 local Healthwatch in the Greater Manchester area engaged 26 people who gave feedback on cancer services. This was part of the network-wide NHS Long Term Plan (LTP) project. 

The report found that people's experience of cancer services was generally positive when they received a diagnosis. It was also reported that the majority of respondents had a positive experience when getting support during their cancer care. Following a comparison between waiting times and overall experience it would appear that with longer waiting times, both for diagnosis and waiting for treatment, there is an increase in negative sentiment. Most people had made use of the internet for ‘information about general health and wellbeing issues’, they had also been using ‘online information about conditions’ and ‘online peer support’. It was highlighted that local support groups were beneficial and online peer support groups were used frequently. 

The Greater Manchester Health and Social Care (GMHSC) Partnership responded to this report. 

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General details

Local Healthwatch
Healthwatch Bolton
Healthwatch Bury
Healthwatch Manchester
Healthwatch Oldham
Healthwatch Rochdale
Healthwatch Salford
Healthwatch Stockport
Healthwatch Tameside
Healthwatch Trafford
Healthwatch Wigan
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Communication with patients; treatment explanation; verbal advice
Diagnosis
Remote appointments and digital services
Written information, guidance and publicity
Caring, kindness, respect and dignity
Staffing - levels and training
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
Yes
Name(s) of the partner organisation(s)
NHS England
Primary research method used
Focus group
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of people who shared their views

Number of people who shared their views
26
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Heterosexual / Straight
Does this report feature carers?
No
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