Long Term Plan Frimley Health and Care Report

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Summary of report content

Healthwatch in the Frimley Health and Care area used a bespoke survey to gather 1477 local people’s views on how they looked after their own health and wellbeing, what community assets they utilised, where they obtained health and wellbeing information and advice, and what the barriers were that prevented people from living a healthy lifestyle. This work formed part of Healthwatch’s engagement activity about the NHS Long Term Plan (LTP).

Key findings included: 76% of people rated themselves as very confident or confident in terms of knowing where to find helpful information for themselves when unwell, however there were lower levels of confidence reported when looking for information for an unwell child or family member they cared for; the top three barriers that prevented people from leading a healthy lifestyle were a lack of time, conflicting advice and information about healthy lifestyles, and a lack of support from GPs and health professionals; the top three topics people were seeking information and advice on were health and wellbeing, long term physical conditions, and minor illnesses/injuries; the top three things people felt could help them live a healthy life were easier/better access to GPs/primary care, affordable/free gym and leisure facilities, and more time; survey results indicated a negative impact of work on health and wellbeing.

Frimley Health and Care Integrated Care System responded positively to the report, stating that the results of this work were now being used to help shape their strategy for the next five years.

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General details

Local Healthwatch
Healthwatch Bracknell Forest
Healthwatch Hampshire
Healthwatch Slough
Healthwatch Surrey
Healthwatch Windsor, Ascot & Maidenhead
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Booking appointments
Parking and transport
Communication with patients; treatment explanation; verbal advice
Remote appointments and digital services
Discharge
Written information, guidance and publicity
Integration of services and communication between professionals
Caring, kindness, respect and dignity
Referrals
Service organisation, delivery, change and closure
Staffing - levels and training
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
Yes
Name(s) of the partner organisation(s)
NHS England
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Discharge lounge/ discharge team/ discharge to assess
Inpatient care/General inpatients
Adult social care, including care packages and social workers

Details of people who shared their views

Number of people who shared their views
1477
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Not known
Does this report feature carers?
Yes
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0
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