Long Term Plan Derbyshire Report

Download (PDF 691.98 KB)

Summary of report content

Healthwatch Derby and Healthwatch Derbyshire engaged 458 people through surveys and 48 people through focus groups. This feedback was collected as part of the NHS Long Term Plan (LTP) network-wide project. 

The findings in the report include that service users and carers want to feel listened to by professionals. People want to be educated in where to access information and advice as it is not always possible to book an appointment with a GP. Joint decision making is imperative for people's care and treatment. A high proportion of people found it difficult to access ongoing support once they received their diagnosis. People have found it harder to seek help when they have more than one condition. Timely communication was seen to be paramount and people want to feel well supported at the end of life. 

The Joined Up Care Derbyshire (JUCD) responded well to the findings and have stated that a draft STP plan is due to be submitted using this intelligence. 

Would you like to look at:

General details

Local Healthwatch
Healthwatch Derby
Healthwatch Derbyshire
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Booking appointments
Communication with patients; treatment explanation; verbal advice
Diagnosis
Written information, guidance and publicity
Lifestyle and wellbeing; wider determinants of health
Integration of services and communication between professionals
Caring, kindness, respect and dignity
Quality of treatment
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
Yes
Name(s) of the partner organisation(s)
NHS England
Primary research method used
Focus group
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Pharmacy
General Practice (GP)
Memory clinic
Diabetes care
Respiratory medicine (lung services)
Community Mental Health Team (CMHT) and specialist MH services
Services for people with a learning disability

Details of people who shared their views

Number of people who shared their views
506
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Not known
Does this report feature carers?
Yes
Did you find this attached report useful?
0
No votes have been submitted yet.