Living with Long Covid

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Summary of report content

Healthwatch Richmond upon Thames undertook a survey over the summer 2021 to gather information about the experiences of people suffering from Long Covid. They wanted to better understand the condition itself and the impact it has on people’s lives and mental health and people’s experiences of the support available for Long Covid, if they had received any. They received 93 responses.

The main symptoms experienced are fatigue, breathlessness, brain fog and anxiety. Non-linear recovery and significant fluctuations are characteristic of Long Covid and were widely represented in the data.

People’s symptoms appeared to improve over time, as people who first got ill before summer 2020 show significantly more improvement than people who got ill after September 2020.

 Long Covid impacts patients’ life, beyond their physiological symptoms. The overwhelming majority of our respondents reported that their mental health had deteriorated as a result of both the condition and its effects on their lives.

Beyond physical and mental health, people’s lives are impacted by Long Covid on a deeper level: their employment, caring duties, social lives and domestic duties become neglected following high levels of fatigue. In many cases, it is practically impossible for people to simply carry on with lives as normal.

Getting a Covid diagnosis had a limited effect on whether people had accessed support. Many felt they couldn’t get help from a GP due to concerns about the impact of the pandemic on the NHS.  There was a stark gender divide in access to a diagnosis – nearly three quarters of men had received one compared to just over a quarter of the women.

Two in five had to wait over two months for support after their first GP referral.  Some had to resort to private healthcare. People who received support reported improving more and worsening symptoms less frequently.

The report contains 4 recommendations about support; comprehensive screening and the co-ordination of care.

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General details

Local Healthwatch
Healthwatch Richmond upon Thames
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Communication with patients; treatment explanation; verbal advice
Follow-on treatment and continuity of care
Diagnosis
Lifestyle and wellbeing; wider determinants of health
Written information, guidance and publicity
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Cardiology/heart medicine
Physiotherapy
Community Mental Health Team (CMHT) and specialist MH services

Details of people who shared their views

Number of people who shared their views
93
Age group
18 to 24 years
25 to 49 years
65 to 79 years
80+ years
Gender
Women
Men
Sexual orientation
Not known
Pregnancy/maternity
N/A
Does this report feature carers?
No
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0
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