Living and ageing well with dignity

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Summary of report content

When Healthwatch Telford and Wrekin are choosing care or support they want to know that dignity and compassion are valued and that human rights are considered as paramount. Healthwatch Telford and Wrekin have undertaken this research to particularly understand what improvements need to be made in the care and support of people with dementia. Healthwatch Telford and Wrekin conducted a survey asking people what dignity meant for them and sought examples of being treated with dignity in health and social care services.

Healthwatch Telford and Wrekin conducted a series of Enter and Views in which we explored service provision from the perspective of dignity, particularly for those living with dementia. Volunteers and staff provided their own views alongside those of users. Healthwatch Telford and Wrekin conducted a survey of local health and social care services to seek information about their provisions for those living with dementia, as well as their family and carers.

People in Telford and Wrekin supported us in identifying three key themes with five sub-themes. Being treated with respect. Being recognised as a person. Being given an active role in one’s care. The report contains 7 recommendations in relation to these themes.

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General details

Local Healthwatch
Healthwatch Telford & Wrekin
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Follow-on treatment and continuity of care
Written information, guidance and publicity
Quality of treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
Survey
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Adult social care, including care packages and social workers
Care home
Name of service provider
Telford and Wrekin CCG

Details of people who shared their views

Number of people who shared their views
535
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Yes
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