Liverpool Women's Hospital Listening Event
Download (PDF 247.83 KB)Summary of report content
On Monday 6th March 2017 local Healthwatch organisations from Liverpool, Knowsley and Sefton, visited the Women’s Hospital to gather patient and visitor feedback. This was followed up by a shorter visit by Healthwatch Liverpool on Tuesday 14th March together with staff from Patient Opinion.
The aim was to get as much independent patient and visitor feedback as possible on wards, in outpatient areas, and in the main foyer of the hospital.
Most patients that Healthwatch spoke to were pleased with their experiences at the Women’s Hospital, especially with the staff that provide the service, with the care and treatment provided, and with the hospital environment. Feedback about the Honeysuckle service in particular was exceptional in how positively the service was perceived by families who were going through some very difficult experiences.