Life on hold: Neurodivergent people and healthcare experiences

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Summary of report content

Healthwatch in West Yorkshire invited feedback from people with experience of neurodivergence to talk about some of the key issues in healthcare.  27 people participated.

People felt their lives were on hold while waiting to access assessments and healthcare. It creates stress and impacts their mental health (including suicide, substance dependence, and vulnerability to abusers).

The process of getting a diagnosis is complex and difficult to navigate.  Professionals gave contradictory and confusing advice.

Professionals' expectations of behaviour are still very gendered, disadvantaging women, non-binary people and some men. Masking and the impacts of this are not understood.

People were given contradictory information by professionals, eg being told to get a private diagnosis, but not accepting it and refusing to prescribe medication.

Many people's needs go unmet.  Some had good experiences but others needed advocates and care managers to help them manage the system. CBT doesn't work for many people.

People wanted autistic-led services developed and delivered by people who understood neurodivergent people.

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General details

Local Healthwatch
Healthwatch Bradford
Healthwatch Calderdale
Healthwatch Kirklees
Healthwatch Leeds
Healthwatch North Yorkshire
Healthwatch Wakefield
Publication date
Type of report
Report
Key themes
Access to services
Accessibility and reasonable adjustments
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Diagnosis
Health inequality
Medication, prescriptions and dispensing
Quality of treatment
Service organisation, delivery, change and closure
Staffing - levels and training
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Services for people with Autism/on the Autism spectrum

Details of people who shared their views

Number of people who shared their views
27
Age group
All
Gender
Women
Men
Non-binary people
Ethnicity
Not known
Does this report feature carers?
No
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