Life in a Domestic Abuse refuge during the COVID pandemic

Download (PDF 406.36 KB)

Summary of report content

Healthwatch County Durham contacted 4 refuges in the county to talk to frontline staff and clients about how women were being supported during the COVID-19 pandemic.

The report found that women and their families experience greater isolation due to leaving their homes to come into the refuge. Measures have been put in place to ensure that social distancing is upheld, such as rotas for accessing communal spaces. Provider organisations are making sure staff are supported, both supplying the physical resources such as PPE, but also checking their mental health and wellbeing. Home schooling can be a challenge for many women in the refuges, who are struggling to cope with their personal circumstances. Many of them do not have access to electronic equipment so cannot easily access online lessons. Move-on at the appropriate time was still taking place and housing providers were giving priority to domestic abuse victims moving out of the refuge. Some of the staff feel that there will be a surge in women and families seeking help once the current lockdown is relaxed.

No recommendations were made in this report

Would you like to look at:

General details

Local Healthwatch
Healthwatch County Durham
Publication date
Type of report
Report
Key themes
Access to services
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Written information, guidance and publicity
Prevention of diseases, including vaccination, screening and public hygiene
Caring, kindness, respect and dignity
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Other

Details of people who shared their views

Number of people who shared their views
0
Did you find this attached report useful?
0
No votes have been submitted yet.