Let's talk about sexual health

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Summary of report content

Healthwatch Hertfordshire was commissioned by Hertfordshire County Council Public Health to find out about people’s understanding of sexual health and their access to sexual health services across Hertfordshire.  They ran an online survey between September and November 2023, to which 130 people responded.

The survey findings show that Hertfordshire residents generally have good access to sexual health services, with 68% of respondents facing no barriers at all. There was also a good level of understanding and confidence about basic STI prevention and a strong positive response to the increasing variety of routes to STI testing. 

This report has also highlighted the importance of making sure sexual health services are accessible to everyone who needs them in Hertfordshire. There are still common barriers faced by people trying to access care, including difficulty making an appointment, difficulty travelling long distances to clinics, feeling embarrassed or stigmatised or having their privacy compromised when attending. Several of these barriers are reflective of wider access barriers that are currently occurring in some primary and secondary care settings, such as difficulty making an appointment. This further highlights the benefits of offering online sexual health services and the importance of promoting that option for people where possible. 

The findings of this research also emphasise that more work can be done on raising awareness of different types of STIs, including how they are treated and any longer-term consequences of untreated STIs. A very small proportion of respondents had received any information about sexual health in the last year, which indicates that more conversations need to be started about the importance of maintaining good sexual health throughout the life-course, and for all different demographic groups. However, more work needs to be done to explore the inequalities that different groups face around maintaining good sexual health, and ensure that barriers to testing are reduced or removed.

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General details

Local Healthwatch
Healthwatch Hertfordshire
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Access to services
Booking appointments
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Lifestyle and wellbeing; wider determinants of health
Parking and transport
Privacy and confidentiality
Remote appointments and digital services
Service organisation, delivery, change and closure
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
Yes
Name(s) of the partner organisation(s)
Hertfordshire County Council
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Sexual health

Details of people who shared their views

Number of people who shared their views
130
Age group
18 to 24 years
25 to 49 years
50 to 64 years
65 to 79 years
Gender
Women
Men
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Yes
Ethnicity
Asian / Asian British: Bangladeshi
Asian / Asian British: Chinese
Asian / Asian British: Indian
Asian / Asian British: Pakistani
Asian / Asian British: Any other Asian / Asian British background
Black / Black British: African
Black / Black British: Caribbean
Black / Black British: Any other Black / Black British background
Mixed / Multiple ethnic groups: Asian and White
Mixed / Multiple ethnic groups: Black African and White
Mixed / Multiple ethnic groups: Black Caribbean and White
Mixed / Multiple ethnic groups: Any other Mixed / Multiple ethnic groups background
White: British / English / Northern Irish / Scottish / Welsh
White: Any other White background
Any other ethnic group
Sexual orientation
Asexual
Bisexual
Gay men
Heterosexual / Straight
Lesbians / Gay women
Pansexual
Types of disabilities
Physical or mobility impairment
Does this report feature carers?
No
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