Lets Do It Community Fund Q3

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Summary of report content

Healthwatch Bury report on the outcomes and issues raised by a weekly drop in session in East Bury for people whose first language isn’t English, including refugees and asylum seekers to talk about the health and care issues that they experienced.  During this period they received 50 queries.

This report covers

  • Access to NHS dentistry
  • Access to appointments
  • Housing and homelessness issues
  • Patient transport
  • Universal credit queries
  • Assistance with digital and online applications

The report outlines the impact they’ve achieved.

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General details

Local Healthwatch
Healthwatch Bury
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Accessibility and reasonable adjustments
Booking appointments
Communication with patients; treatment explanation; verbal advice
Lifestyle and wellbeing; wider determinants of health
Parking and transport

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
General Practice (GP)
Hospital services- not stated

Details of people who shared their views

Number of people who shared their views
50
Ethnicity
Arab
Black / Black British: African
White: Any other White background
Any other ethnic group
Seldom heard groups
Refugees or asylum seekers
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