Key issues from April - May 2024

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Summary of report content

Healthwatch Sheffield report on key themes in the feedback they received during April and May 2024.  During this period, they heard from 388 people.

The key themes they report on:

  • Accessing GP services 
  • Prolonged wait times for people experiencing symptoms of cancer 
  • Referral delays to initiate intensive nursing support
  • Limited options around blood testing
  • Pharmacy feedback
  • Frustrations with NHS services not sharing patient records
  • Unsuccessful Continuing Healthcare (CHC) applications
  • Healthcare accessibility
  • Patient transport
  • Care in hospital

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General details

Local Healthwatch
Healthwatch Sheffield
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Administration (records, letters, results)
Booking appointments
Follow-on treatment and continuity of care
Integration of services and communication between professionals
Referrals
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Adult social care, including care packages and social workers
General Practice (GP)
Hospital services- not stated
Oncology and cancer care
Patient Transport and NEPTS
Pharmacy
Phlebotomy/blood tests

Details of people who shared their views

Number of people who shared their views
388
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