July 2022 monthly feedback report

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Summary of report content

This report is a summary of 91 pieces of feedback Healthwatch Sheffield received in July 2022. Key themes include people having trouble accessing GP appointments, mental health support and NHS dentistry. Healthwatch Sheffield also hear views on hospital care related to privacy, errors with department contact numbers and accessible information. Additionally, people shared difficulties when accessing Long Covid support.

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General details

Local Healthwatch
Healthwatch Sheffield
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Communication with patients; treatment explanation; verbal advice
Integration of services and communication between professionals
Privacy and confidentiality
Quality of treatment
Remote appointments and digital services
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Long Covid clinics or treatment
Mental health crisis service

Details of people who shared their views

Number of people who shared their views
91
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