James Paget Orthopaedic Outpatient Centre Feedback

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Summary of report content

Healthwatch Norfolk undertook an engagement event at the James Paget University Hospital Orthopaedic Outpatients Centre.  They spoke to 7 people.

The report looks at:

  • Building and facilities, including signage and parking
  • Quality of care
  • Waiting for appointments

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General details

Local Healthwatch
Healthwatch Norfolk
Publication date
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Parking and transport
Waiting times- punctuality and queuing on arrival

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General outpatients and hospital-based consultants
Orthopaedics and fracture clinic

Details of people who shared their views

Number of people who shared their views
7
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