Isle of Wight Care at Home CCG response

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Summary of report content

Isle of Wight Clinical Commissioning group response to Healthwatch Isle of Wight ‘Care at Home’ report – a Healthwatch report on the experiences of people who use care at home on the Isle of Wight.

Four recommendations were made in the original report:

A - Greater access is needed to sources of support to arrange and review care

B - An urgent review should take place of information, correspondence and communication

C - Training requirements

D - Mechanisms need to be further developed to allow for quality standards of providers to be rated by recipients of care

Isle of Wight CCG have intimated they will action some of the recommendations made.

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General details

Local Healthwatch
Healthwatch Isle of Wight
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Impact or Progress
Key themes
Access to services
Communication with patients; treatment explanation; verbal advice
Written information, guidance and publicity
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey

Details of health and care services included in the report

Details of health and care services included in the report
Home care/domiciliary care including personal assistants and personal budgets
District nurse and community nursing
Name of service provider
Isle of Wight Clinical Commissioning group

Details of people who shared their views

Number of people who shared their views
0
Age group
All
Gender
All
Does this report feature carers?
No
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0
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