Intelligence Report May 1 – June 9 2020 – B12 injections

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Summary of report content

Healthwatch Isle of Wight published an analysis of their insight about access to vitamin B12 injections during the Covid-19 pandemic.  During the period 1 May to 9 June 2020, they received 34 pieces of feedback on this subject.

They found that there is an inconsistent approach from local GP practices in relation to the administration of B12 injections. Some people have been advised to purchase tablets in place of their B12 injections, but were not given any information about dosage or frequency. People who are taking tablets report worrying symptoms, including lethargy, confusion and hair loss. Lack of consistent communication from primary care staff is causing anxiety and confusion. Some people feel that their symptoms are not being taken seriously enough. 

There are no recommendations.

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General details

Local Healthwatch
Healthwatch Isle of Wight
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Communication with patients; treatment explanation; verbal advice
Follow-on treatment and continuity of care
Medication, prescriptions and dispensing
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
34
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Pregnancy/maternity
Currently pregnant
Does this report feature carers?
Yes
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