Intelligence Report - July 2024

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Summary of report content

Healthwatch East Riding of Yorkshire report on the nature of experiences received in July 2024.  During this period, they heard from 67 people.

The report provides the nature of experiences, the intelligence, and emerging trends during each quarterly period for a range of care types and providers. 

The service areas highlighted in these reports are as follows:

  • Primary Care 
  • Secondary Care 
  • Urgent and Emergency Care 
  • Mental Health Services
  •  Community Services 
  • Other Services 

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General details

Local Healthwatch
Healthwatch East Riding of Yorkshire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Caring, kindness, respect and dignity
Service organisation, delivery, change and closure
Waiting for appointments or treatment; waiting lists for treatment
Waiting times- punctuality and queuing on arrival

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Community Mental Health Team (CMHT) and specialist MH services
Dentist
Emergency department (inc A&E)
General Practice (GP)
Hospital services- not stated
Other

Details of people who shared their views

Number of people who shared their views
67
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