Insight report on mental health

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Summary of report content

This report is a summary of the key messages around people’s experience of mental health support across West Yorkshire. The data comes from a range 

of sources including previous engagement work and research carried out in local areas by Healthwatch and third sector and statutory partners, enquiries 

received by Healthwatch, feedback shared with West Yorkshire Voice and reports produced in local places and at a West Yorkshire level.

There are several key findings on:

  • Person-Centred Care
  • Communication Communication
  • Information
  • Access
  • Coordinated Support
  • Kindness and compassion
  • Health Inequalities

There are recommendations in this report. These are based on the list of key findings above.

There are no follow up actions in this report.

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General details

Local Healthwatch
Healthwatch Bradford
Healthwatch Calderdale
Healthwatch Kirklees
Healthwatch Leeds
Healthwatch Wakefield
Publication date
Key themes
Access to services
Accessibility and reasonable adjustments
Caring, kindness, respect and dignity
Integration of services and communication between professionals
Lifestyle and wellbeing; wider determinants of health
Public consultation and engagement
Quality of treatment
Service organisation, delivery, change and closure
Staffing - levels and training
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
General feedback
Survey

Details of health and care services included in the report

Details of health and care services included in the report
Community Mental Health Team (CMHT) and specialist MH services

Details of people who shared their views

Number of people who shared their views
188
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