Insight Report: Families living in temporary accommodation

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Summary of report content

Healthwatch Leicester and Leicestershire undertook engagement with people living in temporary accommodation.  They visited 9 hotels in November 2024 and spoke to 35 people.

Many people shared that their accommodation lacks essential facilities such as cooking and washing areas, with issues like dampness and mould being prevalent. 

Poor general health is widespread, made worse by financial constraints and limited access to healthcare services like GPs, pharmacies and dentists. 

Families often feel excluded and isolated due to unstable housing and limited community connections. 

 Insufficient income, combined with limited cooking facilities force reliance on costly takeaways, further straining budgets. 

Costly and inadequate transport options make accessing schools, work and healthcare services difficult. Walking and buses are the primary modes of transport, but cost and accessibility pose challenges. 

Many families experience food insecurity, with some skipping meals or eating unbalanced diets due to limited resources.

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General details

Local Healthwatch
Healthwatch Leicester
Healthwatch Leicestershire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Food, nutrition and catering
Health inequality
Lifestyle and wellbeing; wider determinants of health
Parking and transport
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
35
Seldom heard groups
Homeless people
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