Insight bulletin March 2024

Download (PDF 519.1 KB)

Summary of report content

Healthwatch Surrey report on key themes in the feedback they received during March 2024.  During this period they heard from 181 people.

The report looks at:

  • System updates positively impacting patient experience 
  • Long waits for GP practice appointments
  • Difficulty obtaining prescriptions causing unnecessary stress for many
  • Lack of communication between services continues to impact patients
  • Are services accessible to everyone?

Would you like to look at:

General details

Local Healthwatch
Healthwatch Surrey
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Accessibility and reasonable adjustments
Integration of services and communication between professionals
Medication, prescriptions and dispensing
Waiting Times and lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
General Practice (GP)
Hospital services- not stated
Pharmacy

Details of people who shared their views

Number of people who shared their views
181
Did you find this attached report useful?
0
No votes have been submitted yet.