Insight Bulletin June 2025

Download (PDF 275.67 KB)

Summary of report content

Healthwatch Surrey report on key themes in their feedback data.  Since the last insight bulletin, they have heard from 136 people.

The report covers:

  • Thanks and praise: care and compassion in hospital
  • Access to GP practices
  • A spotlight on the prison population
  • A spotlight on ADHD
  • Mental health services: dissatisfaction with complaint handling

Would you like to look at:

General details

Local Healthwatch
Healthwatch Surrey
Publication date
Key themes
Access to services
Booking appointments
Building, Decor and Facilities, including health and safety
Complaints
Health inequality
Remote appointments and digital services
Service organisation, delivery, change and closure
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Community Mental Health Team (CMHT) and specialist MH services
General Practice (GP)
Prison healthcare service

Details of people who shared their views

Number of people who shared their views
136
Seldom heard groups
Prisoners and ex-offenders
Did you find this attached report useful?
0
No votes have been submitted yet.