Insight Bulletin July 2024

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Summary of report content

Healthwatch Surrey report on key themes in their feedback data received since their last bulletin.  During this period they heard from 198 people.

A third of the feedback they received was about GP practices.

Key themes included:

  • Thanks and praise
  • Barriers to care for unpaid carers
  • Concern and confusion around NHS dentists
  • Accessing appropriate mental health care
  • The importance of peer support for early years parenting
  • The value of pharmacy and impact of local closures

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General details

Local Healthwatch
Healthwatch Surrey
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Caring, kindness, respect and dignity
Cost and funding of services
Health inequality
Service organisation, delivery, change and closure
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Child and Adolescent Mental Health Services (CAMHS) and Targeted Mental Health in Schools Services (TaMHS)
Community Mental Health Team (CMHT) and specialist MH services
Dentist
General Practice (GP)
Health visitors including baby clinics
Pharmacy

Details of people who shared their views

Number of people who shared their views
198
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