Insight Bulletin - August 2022

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Summary of report content

Healthwatch Surrey report on key themes in the insight they received in August 2022. Key themes included:

  • The value of Healthwatch Surrey listening to patients
  • The impact of the cost of living on access to health and social care and access to benefits
  • Ongoing difficulties accessing GP appointments

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General details

Local Healthwatch
Healthwatch Surrey
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Booking appointments
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Cost and funding of services
Lifestyle and wellbeing; wider determinants of health
Parking and transport

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General outpatients and hospital-based consultants
General Practice (GP)
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