Inpatient mouth care in Brent

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Summary of report content

Healthwatch Brent conducted a review into hospitalised patients’ mouth care across wards in London North West University Trust. They spoke to 66 patients across 8 wards in three hospital sites between July and August 2019 to find out more about their mouth care routine since being in hospital using a survey.

The findings of the survey were generally positive, and staff were highly praised across the wards. However, there are some areas for improvement. While most patients’ mouth care was not disrupted by their hospital stay and maintained cleaning their teeth and dentures twice a day, there were some patients who did not and found providing mouth care in hospital challenging. There is evidence of staff supporting some patients with their mouth care, which is encouraging. However, not all patients who may benefit from support are receiving it.

The recommendations include ensure there is consistent support for all patients; that toothbrushes and toothpaste is offered; provide denture pots when patients don't have their own; and praise staff for the positive feedback. 

The report was presented to the NHS Trust but due to COVID-19 related priorities, they were unable to provide a response.

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General details

Local Healthwatch
Healthwatch Brent
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Other

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Inpatient care/General inpatients
Name of service provider
London North West University Trust

Details of people who shared their views

Number of people who shared their views
66
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Not known
Does this report feature carers?
No
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