Information and signposting service: enquiries during July 2022

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Summary of report content

Healthwatch East Sussex reports on its enquiries to the information and signposting (I&S) service in July 2022 . 

The most common enquiry theme during July was dentistry (15). GP enquiries rose to 10, with mental health services, adult social care and hospitals being the next most common enquiries.

July 2022 showed an overall rise in enquiries compared to June. In addition to the most common enquiry themes, identified above, enquiries also related to: Poor care and treatment at A&E, Lack of non-hospital patient transport options,  NHS Podiatry Services and Outpatient appointments

 

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General details

Local Healthwatch
Healthwatch East Sussex
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Support

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback

Details of health and care services included in the report

Details of health and care services included in the report
Adult social care, including care packages and social workers
Community Mental Health Team (CMHT) and specialist MH services
Dentist
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
47
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