Influence and Impact Report Q4

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Summary of report content

Healthwatch Surrey report on their influence and impact for Q4 2022/23.  The report outlines:

  • The engagement they have undertaken
  • Supporting refugees
  • The organisations they have given grants to
  • Key themes in the feedback they have received including stocks of prescription medications, problems with PALS, access to dentistry, accessible information
  • Recent research projects and enter and views
  • Their wider influence and impact
  • Volunteers
  • Influencing decision making
  • Helpdesk and advocacy services

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General details

Local Healthwatch
Healthwatch Surrey
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Accessibility and reasonable adjustments
Complaints
Cost and funding of services
Medication, prescriptions and dispensing
Public consultation and engagement

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Adult social care, including care packages and social workers
Care home
Dentist
PALS

Details of people who shared their views

Number of people who shared their views
389
Seldom heard groups
Refugees or asylum seekers
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