Improving health outcomes for women with multiple unmet needs
Download (PDF 1.21 MB)Summary of report content
Over the past 3 years, Healthwatch Swindon has built a rapport with the service users of The Nelson Trust, an organisation that supports women who have experienced trauma. Working with The Nelson Trust and their service users, they captured information via a survey about the variety of services they use, their experiences and their needs. They spoke to 51 women.
Key findings
Quality of Care - inconsistent provision and lack of trauma informed practice prevents the women from building trust with health and social care providers.
Access to Services – problems with the accessibility of health and social care services prevents women from feeling heard. Often resulting in multiple referrals before any progress is actioned and a feeling of being supported is achieved.
Health Impact – women left feeling unheard and not enough support being provided until they hit crisis point.